FREE Shipping to all U.S. orders $50+

Shipping Policy

HOW MANY DAYS IT WILL TAKE TO SHIP MY PRODUCT?
Please allow 1 - 5 business days for processing and shipping your order. Products are  made by order and processing may take longer. On rare occasions where the supplier is out of stock of a specific item an alternative product could be chosen (don't worry they're almost identical) or shipping process might take longer up to 7 days. 

 

HOW LONG WILL IT TAKE TO REACH?
Well it depends on your location.

Average shipping time within the United States: 5-7 business days

 

WILL I RECEIVE A TRACKING NUMBER?
Yes, after shipping your product we will send you a tracking code which you can use to track your order. Please check it after 3-5 business days of shipping.

 

CAN I CANCEL MY ORDER?
Yes, you can cancel your order only if you contact us within 24 hours of placing your order. Once the product was shipped it will be not possible to cancel your order.

 

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. But sometimes it happens. If you receive any damaged item or broken item please write us an email immediately after receiving the package. Also do not forget to mention the order number. We will contact you as soon as possible to solve the issue.

 

If you still have any further questions please contact us through email at: info@kerassi.com

Typically we answer within 12-24 hours.

Quality Assurance
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